MOG wants to hear from you!
You can search our FAQ, browse public issues in the discussion area, or create a new discussion if you’re having trouble.
All changes to your account such as billing information, email preferences, account upgrades and cancellations can be done on the MOG site by logging in and going here: https://mog.com/my_mog/settings.
Please check out our Technical Support FAQ and the Mobile/Primo FAQ before submitting an issue to find answers to common problems, as well as links to tests you can run.
When contacting us about an issue, providing complete information such as your account name ans steps to reproduce your problem will help us help you as quickly as possible!
For questions about your artist page, questions about copyright, to make a request for an artist/album or to report a problem with an album or a track, please contact our Licensing Department and they'll be happy to help you!
Support Staff
Our team is here to help
Dale
Director, Support & Retention
Lauren
Catalog Manager
Nate
Technical Lead
lanna
Customer Support Representative